Island Experiment

Tech issues: Software | Account | Payments

In-app Purchases & Billing

• Offers for free gems
• Where do I find my purchase history?
• How do I avoid accidental purchases in the Google Play Store?
• I didn't get my order!

Troubleshooting & Device Settings

• How to take a screenshot
• Adobe Flash isn't working in Chrome, what should I do?
• Facebook - My game does not fully load! What shall I do?
• Facebook - How to clear browser's cache
• Android - My game does not fully load! What shall I do?
• iOS - My game does not fully load! What shall I do?

See all 8 articles

Lost Account? Find help here!

• I lost my island!

My Account

• I lost my island!
• Cannot transfer my game to another device!
• Transfer my game from an iOS to an Android device / vice versa
• How do I play my game on a new device?

Gameplay

Factions

• Exchange of the Good Deed Points
• Good Deed Points
• About Factions

General Gameplay

• Decorative Island
• The Golden Dragon
• Community Gifts
• Workers
• "Survival Handbook" or where do I start from?
• In-game currencies

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Friends & Neighbors

• Inviting neighbors
• Wishlist

Special Events

• Unblockers (Special Events)
• Provision
• Gem Cave
• Daily Tasks
• Converter (resources exchange)
• Free Stamps

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Archipelagos

• Archipelago delay timer
• Converter (resources exchange)
• Unblockers (Archipelagos)
• Is it possible to re-visit an Archipelago?
• How to earn more stars?
• What are Doubloons and how to use them?

See all 7 articles

Deliveries

• Portals
• Delivery Festival
• Golden Statues
• Spheres
• Life Points
• Gemstones and rewards

See all 10 articles